UNC Health and Cigna Contract Dispute: What Patients Need to Know (2026)

UNC Health and Cigna's contract negotiations are at a standstill, threatening to leave 65,000 patients without in-network coverage starting December 1st. The current agreement expires on November 30th, and both parties are working towards a new contract. However, UNC Health expresses frustration over Cigna's reluctance to engage in meaningful discussions, citing challenges in reaching a fair agreement. This situation could lead to higher costs and disruptions for Cigna patients, as UNC Health hospitals, clinics, and providers may become out-of-network. WRAL has been reporting on the negotiations, highlighting the potential impact on patients. One viewer shared a concerning scenario where their occupational therapy visits, currently costing $25 per session, will increase to $468, and doctor visits will rise from $30 to $165. UNC Health acknowledges the concern and offers a glimmer of hope: certain patients may qualify for 'Continuity of Care' through Cigna for a limited time, but they must contact Cigna directly to determine eligibility and submit the necessary forms. The health provider urges patients to explore alternative insurance options or reach out to Cigna for assistance.

UNC Health and Cigna Contract Dispute: What Patients Need to Know (2026)
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